- GRAND DELUXE
- GRAND CLUB
- VILLA
- DOUGLAS HOUSE Adults-Only
Click on each room to view its details.
Location and Features of Our Rooms
Click on each room to view its details.
Located on the 3rd to 5th floors, the Standard Room is a basic room type with elegant and comfortable services of Grand Walkerhill. Designed in calm pastel-tone interior, it is recommended for the guests who want reasonable prices and relaxing in a quiet atmosphere.
Deluxe Room offers guests a refreshing and comfortable experience, as well as a magnificent view of the Hangang River and Achasan Mountain.
Designed to suit families with children, the Deluxe suite provides a comfortable and elegant space for relaxation.
Kids Deluxe Suite, with its spacious bedroom and elegant interior, is a perfect choice for families to enjoy relaxation during their stays.
The Family Deluxe Suite has two double beds, which makes it perfect for guests with families.
You can have wonderful experiences with a beautiful vegan life of thinking of nature at Grand Vegan Suite that offers the nation’s first environment-friendly rooms devoted to vegans by excluding animal products from various parts from interior to food and reducing elements destroying the environment to the minimum.
The Club Deluxe is the perfect place for couples and business travelers as they enjoy complimentary breakfast and exclusive benefit of happy hour at Club Lounge where its stunning sky view waits for them. It is for sure that Club Deluxe will afford restful relaxation and great satisfaction to our guests.
Offering a more spacious and pleasant atmosphere, Club Suite Room offers the best service for the premium vacation. You can also enjoy the benefits of Grand Club by Walkerhill, including breakfast at the Club Lounge with the splendid sky view and Happy Hour.
Offering a more spacious and pleasant atmosphere, Club Suite features charmingly decorated lovely pinky 'Barbie Room'.
Designed with the motif of comfort and elegance of Korean traditional ondol culture and design, Traditional Suite delivers a differentiated sensibility by adding the elegant services unique to Grand Walkerhill Seoul to the comfort of low bed.
With an antique canopy bed and romantic interior design, Honeymoon Suite was designed for the couples who want to celebrate a new beginning of their lives and the guests who want to make a precious memory on a special day.
Grand Suite is divided into a Korean-style room with the panoramic view of lush Mount Acha and a Western-style room which is furnished with a special table for a champagne party. Likewise, it makes it possible for guests to choose their favorite room types.
With a comfortable semi-circular sofa and two bedrooms, Grand Family Suite Room is the best place to make precious memories with your family and friends.
Optimally designed for a relaxing getaway and a private social party, the Royal Suite consists of two bedrooms, a living room and a modern bar table.
Consisting of a spacious living room and two bedrooms, the Premier Suite allows guests to enjoy a spa while looking at a clear sky and the scenery of the Hangang River.
Located on the uppermost floors of Grand Walkerhill Seoul, the Presidential Suite is exclusive accommodation for state guests or VIP guests, offering the panoramic view of the Hangang River and lush Achasan Mountain based on the traditional principle called 'Baesanimsu' describing that a Korean house is built with a mountain in the back and a river in the front.
Blending an exotic design with panoramic views of the Hangang River, Villa offers a truly relaxing experience in lush woods for those who value privacy.
Walkerhill Hotel(hereinafter "Walkerhill"), run by SK Networks Co., Ltd., dedicates to protecting privacy and safeguarding personal data of guests using our website http://www.walkerhill.com(hereinafter "Website"). Accordingly, Walkerhill complies with the personal information protection regulations and guidelines applied for the information and communication service provider under the Personal Information Protection Act.
Privacy Statement of website contains the following.
Walkerhill shall process personal information for the following purposes. The personal information processed shall not be used for any purpose other than those mentioned below. When the purpose of use is changed, necessary measures(e.g., obtaining a separate consent or agreement under Article 18 of the Personal Information Protection Act) shall be taken.
Confirm the intent of membership subscription, verify identity for membership service, manage membership eligibility, verify identity under the system of limited identity verification, prevent unauthorized use of service, send notices, notify results of request processing, etc.
Ship or deliver products, make reservations, provide service, send contract/invoice sheet, provide content, provide tailored services, verify identity, verify age, payment, debt collection, etc.
Verify complaint submitter's identity, check the content of complaint, send notice for fact-finding purposes, notify results of complaint handling, etc.
| Items collected / Purpose of use / Method of collection / Period | |
|---|---|
| Membership (Walkerhill Prestige Club) |
[Required]Full name, gender, mobile phone number, email address, date of birth
Credit card information
[Optional]Name of company, department, position, mailing address (Excluding homepage)
Date of consent for receiving marketing/promotional messages, consent items (SMS, e-DM, TM)
Mailing address
Referrer (employee ID, name)
[Method of collection]Website / Phone / Email / Electronic subscription / Partnering with card issuers [Period]3 years from expiration date |
| Membership (Walkerhill Rewards) |
[Required]Full name, gender, mobile phone number, email address, date of birth
[Optional]Mailing address
Date of consent for receiving marketing/promotional messages, consent items (SMS, e-DM, TM)
Referrer (employee ID, name)
[Method of collection]Phone / Email / Electronic subscription / Smartphone application [Period]3 years from the day of last transaction |
| Walkerhill Rewards Online Membership |
[Required]Email address(ID), password, full name, mobile phone number, date of birth, gender
[Optional]Date of consent for receiving marketing/promotional messages, consent items (SMS, e-DM, TM)
Referrer (employee ID, name)
[Method of collection]Website (Web/App) [Period]3 years from the day of last transaction |
| Log-in(Google) linked service |
[Mandatory]Email or phone numberIdentify users by logging in service with SNS ID for Walkerhill Rewards Membership [Method of collection]Website (Web/App) [Period]Until cancel the linked service with SNS account |
| Log-in(Naver) linked service |
[Mandatory]Identify users by logging in service with SNS ID for Walkerhill Rewards Membership [Method of collection]Website (Web/App) [Period]Until cancel the linked service with SNS account |
| Log-in(KAKAO) linked service |
[Mandatory]Identify users by logging in service with SNS ID for Walkerhill Rewards Membership [Method of collection]Website (Web/App) [Period]Until cancel the linked service with SNS account |
| Log-in(Apple) linked service |
[Mandatory]Identify users by logging in service with SNS ID for Walkerhill Rewards Membership [Method of collection]Website (Web/App) [Period]Until cancel the linked service with SNS account |
| ROO |
[Required]Full name, date of birth, mobile phone number, email address
Mailing address
Resident Registration(Alien Registration Card Number)
Bank account number
[Optional]Photo
Phone number(Home, Business)
Name of company, department, position
Primary Account Member Name
★Health information
★Body composition (InBody)
Date of consent for receiving marketing/promotional messages, consent items (SMS, e-DM, TM)
[Method of collection]Written [Period]3 years from expiration date |
| Wellness Program |
[Required]Full name, contact information, e-mail address
[Method of collection]Web/App [Optional]Name, age, gender, additional contact information
[Method of collection]Phone/Email [Period]1 year from termination of service |
| Grand Fitness Membership |
[Required]Full name, gender, date of birth, address, mobile phone number, email address
Mailing address
Credit card information (credit card number, expiration date)
[Optional]Date of consent for receiving marketing/promotional messages, consent items (SMS, e-DM, TM)
[Method of collection]Tablet for e-registration [Period]3 years from termination of service |
| Personal training |
[Required]Full name, mobile phone number
[Optional]Body composition (InBody)
[Method of collection]Written [Period]1 year |
| Room registration card |
[Required]Full name, mobile phone number, nationality, email address, room number, check-in check-out date
[Optional]Mailing address, Name of company, date of birth, membership numbe
[Method of collection]Written, App [Period]3 years from the check-out dater |
| Inquiries on wedding / meeting / family events |
[Required]Full name, mobile phone number, email address
[Method of collection]Website [Period]6 months |
| Voice of Customer |
[Required]Full name, email address, mobile phone number
[Method of collection]Website [Period]3 months |
| Online Reservation (Room) |
[Required]Full name (English), Contact information, Email address
Credit card information (type of credit card, credit card number, expiration date)
[Period]3 months from Check-in date [Required]Date of birth, First 2 digits of credit card password
[Period]Delete right after the initial payment [Optional]Gender
Credit card information (type of credit card, credit card number, expiration date, First 2 digits of credit card password), Date of birth
[Method of collection]Website [Period]3 months from Check-in date |
| Online Reservation (Activity) |
[Required]Full name, mobile phone number, email address
[Optional]Age, Gender, Additional contact information
[Method of collection]Website(Web/App) [Period]1 year after the date of service use |
| Online Reservation (Dining, Promotion) |
[Required]Full name, mobile phone number, email address
Email address, mobile phone number
[Method of collection]Website [Period]3 months from date of use |
| Dining Reservation |
[Required]Full name, mobile phone number, email address
[Method of collection]Phone [Period]3 months from date of use |
| 31Geumryong Reservation |
[Required]Mobile phone number, email address
[Method of collection]online [Period]3 months |
| Banquet Reservation |
[Required]Full name, mobile phone number, mailing address
[Optional]Date of birth
Mailing address
[Method of collection]Written [Period]3 year |
| Store |
[Required]Full name, mobile phone number, email address, mailing address
Credit card information(number, expiration date)
Refund account information (account holder name, account number, bank name)
[Method of collection]Website [Period]5 years from the date of delivery completion [Required]Name, contact information, email address
[Method of collection]Website [Period]3 years from the response completion date |
| Employee authentication |
[Required]Name, employer's name, employee ID, email address
[Method of collection]Website [Period]1 years |
| Event |
[Required]Full name, mobile phone number
[Optional]Date of consent for receiving marketing/promotional messages, consent items (SMS, e-DM, TM)
[Method of collection]Website/event brochure [Period]1 year after the end of the event |
| Exchange (Foreign Exchange Transactions) |
[Required]Name, Nationality, Passport Number
[Method of collection]Written [Period]5 year |
| Category | Option |
|---|---|
| Item to access | Information for biometric authentication (Fingerprint, Face recognition) |
| Purpose to access | Use login and easy authentication service For the convenience of members, we use fingerprint and face login method, but only verify random authentication values and do not collect additional personal information. |
| Remarks | Able to use the basic service without consent to the optional access authority. |
After the purpose of collecting and using personal information is achieved, Walkerhill shall promptly destroy the relevant information according to the period of keeping and using personal information, based on the principle of timeliness. Specifics for the destroying procedure, period, and method are as follows.
Information entered for membership subscription, etc., after the purpose thereof is achieved, shall be stored for a certain period, and then destroyed according to internal policies and applicable laws. Such personal information may not be used for any purpose other than to keep it, unless prescribed by the law.
Personal information, when the period of keeping it has elapsed, shall be destroyed within 5 days after the end of such period. Personal information which is no longer unnecessary(e.g., purpose of processing personal information being achieved, service being discontinued, business being closed) shall be destroyed within 5 days after the date on which processing of the personal information is deemed unnecessary.
Walkerhill may not collect personal information of a child under the age of 19, and a child under this age cannot become a member. When collecting the personal information of minors under 14, we obtain consent from their legal representative for processing. We may collect the legal representative's information, including name and contact number, from the minor. However, the legal representative's collected personal information representative shall be used only to obtain consent for collecting the minor's personal information and will be destroyed if the consent is not obtained in 5 days.
Walkerhill shall only process personal information to the extent which specified in the purpose of personal information processing. Walkerhill shall only provide this personal information to a third party pursuant to Articles 17 and 18 of the Personal Information Protection Act.
| Recipient of personal information | Personal information provided, Recipient's purpose of use, Recipient's period of use |
|---|---|
| SK Telecom |
Personal information providedT membership numberRecipient's purpose of useOffer payment serviceRecipient's period of useUntil T membership expiration date |
| Asiana Airlines |
Personal information providedAsiana member noRecipient's purpose of usePersonal identification process for the membership service Asiana mileage saving / conversionRecipient's period of use3 years from the collection |
| JAL |
Personal information providedCustomer name (ENG), JAL member no.Recipient's purpose of usePersonal identification process for the membership service JAL mileage savingRecipient's period of use3 years from the collection |
| Singapore Airlines |
Personal information providedCustomer Name (English), SIA (S'pore) No.Recipient's purpose of useVerification procedure for membership services and saving SIA mileageRecipient's period of use3 years from the collection |
| Hyundai Department Store Co., Ltd. |
Personal information providedWalkerhill Rewards Member number, Remaining points, Convertible points, Points requested for conversionRecipient's purpose of useTo verify Walkerhill Rewards membership status, check point balance, and convert pointsRecipient's period of useUntil membership withdrawal or service cancellation (However, after withdrawal is confirmed, the information will be retained and used only to the extent necessary for incident investigation, dispute resolution, complain handling, and compliance with legal obligations related to the purposes stated above.) |
Walkerhill has appointed specialized contractors to maintain and manage services for the members, consult customers, and handle customers' inquiries. The contractors may not use the personal information outside of the purpose of contracting. To prevent illegal use of the personal information, Walkerhill regularly monitors and supervises these contractors. When appointing any specialized contractor to perform some part of its job, Walkerhill shall notify in advance. Personal information handling contractors are as follows
| Contractors | Service Scope | Period of Personal Information Use and Retention |
|---|---|---|
| Infinity Consulting | TM and membership management(Walkerhill Prestige Club) | Until membership withdrawal or termination of the consignment agreement |
| SK Inc. AX | Computer-processing and maintenance of information | |
| SK Inc. AX (re-trustee: Microsoft Korea) |
Storing data (in Korea) | |
| Daou Tech | Maintenance of text message sending program | |
| Lotte global logistics | Shipping of product | |
| Logen logistics | Shipping of product | |
| ADT CAPSTEC | Operation and management of fixed image data processing equipment | |
| Netpathy | Maintenance of e-DM sending program | |
| Korea Information & Communication Co., Ltd | Purchase and Payment | |
| Amadeus Hospitality | Maintenance of banquet operating system | |
| Pentabreed Inc. | Website Management, Maintenance of electronic subscription application system | |
| Health Connect Inc. | Wellness Program Operation and management | |
| Cnet technology | Maintenance of recording system | |
| BIZTALK Co., Ltd | KakaoTalk Message dispatch program maintenance | |
| SK broadband CO.LTD. | Management of information on blocking of message services | |
| TableCheck | Dining outlet reservation program operation and management | |
| WHONEED | Room maintenance and order taking service | |
| Nexus Community | Maintenance of recording system | |
| ntelslabs | Operation and maintenance of store homepage, maintenance and management of the system | |
| SEKWANGFOOD | Agency for distribution service | |
| UCESS PARTNERS | Booking service agency for Pizza Hill and The Buffet | |
| Dowhat | e-Reg (electronic registration card) system maintenance/management at the front desk | |
| Early sloth | Walkerhill GEI (customer satisfaction survey) system maintenance/management | |
| Ujung Info system | Credit card payment program maintenance/management at the front desk | |
| BADA RENTCAR | Wedding customer transportation (Shop pick up & Airport sending) | |
| KYUNGSUNG RENT A CAR | Wedding customer transportation (Shop pick up & Airport sending) | |
| Daekyung F&B Co., Ltd. | Agency for distribution service | |
| DBWD Co., Ltd. | Agency for distribution service | |
| Blooming Korea Co., Ltd. | Agency for distribution service | |
| Neulpoommaru | Agency for distribution service |
The Company entrusts personal information to overseas entities as outlined below to provide customer services.
| Recipient of Personal Information | Tablecheck | Salesforce |
|---|---|---|
| Transfer country | Japan | USA |
| Data management officer and contact information | Alexander Nicholson / dpo@tablecheck.com Dai-27 Chuo Bldg 4th floor 2-14-5 Ginza Chuo-ku, Tokyo, Japan 104-0061 |
Salesforce Data Protection Officer 415 Mission St., 3rd Floor San Francisco, CA 94105, USA Email: privacy@salesforce.com Phone: 1-844-287-7147 |
| Time and method of personal information transfer | Transferring to remote sites over a network during dining reservations | Transferring reservation inquiries to remote sites over a network |
| Personal information items to be transferred | Customer name, mobile phone number, email address | name, email address, mobile phone number |
| Purpose of use by the recipient of personal information | To verify customer identity and inform them of reservation details during dining reservations | To respond to reservation inquiries |
| Term of use and retention by the recipient of personal information | 3 months | 3 years |
Walkerhill takes the following technical/administrative and physical measures necessary to secure stability under Article 29 of the Personal Information Protection Act.
To protect personal information, Walkerhill minimizes the authority of personal information processing personnel.
To enhance awareness of personal information protection, Walkerhill performs periodic education.
To secure the stability of personal information processing, Walkerhill performs periodic self-checkups.
For safe processing and management of personal information, Walkerhill has formulated and is implementing an internal control plan.
A member's personal information and password are encoded, stored, and managed. This information is safely managed by use of a separate security function, even during transmission.
To prevent personal information leakage or violation due to hacking, computer virus, etc., Walkerhill has installed a security program and conducts periodic upgrade/checkups. Walkerhill has installed a system in outside access-controlled areas through which it conducts technical and physical monitoring and blocking.
Measures necessary to control access to personal information are being taken by granting, modifying, and canceling access authority to the personal information processing database system. Unauthorized access from the outside is controlled by use of an anti-intrusion system.
Walkerhill keeps and manages records of accessing the personal information processing system for a minimum of 2 year. It uses a security function so that access logs are not forged, altered without authorization, stolen, or lost.
Walkerhill keeps documents, auxiliary storage device, etc. containing personal information in a safe place with a locking device.
Walkerhill has a separate physical location keeping personal information and has established and is operating a control procedure for access to it.
We establish and review response procedures, including crisis management manuals, to prepare for disasters and calamities, such as natural disasters.
Walkerhill has installed and is operating fixed image data processing equipment as follows.
Protect safety of customers/employees accessing Walkerhill and its assets, secure evidence for crimes and various accidents, and secure safety of facilities/users from disasters such as terror or fire.
| Installed places | No. of CCTV |
|---|---|
| Rooms(GRAND/VISTA) | 193(138/55) |
| Main Building(GRAND/VISTA) | 237(146/91) |
| Everywhere else(GRAND/VISTA) | 69(55/14) |
| Camping Zone/EMERALD | 26 |
| Parking lot | 275 |
| ACADIA | 33 |
Request the chief personal information officer
A request for viewing, or existence confirmation, of personal image data shall be made. Viewing shall only be permitted when the information-owner himself/herself has given this permission or when there is a clear need for the information-owner's life, body, or property interest.
A formulation of an internal control plan to control access and restrict access authority, application of safe storage/ transmission technology for the image data, storage and anti-forgery/unauthorized alteration for processed records, and installation of locking device for a storage facility.
To protect members' personal information and handle personal information-related complaints, Walkerhill has designated a chief personal information officer. Any member with inquiries on personal information may contact the below-mentioned chief personal information officer/personal information manager, who shall speedily answer any inquiries to the best of his or her ability.
ISMS-P(Personal Information & Information Security Management System) certification profit
[Laws] 1.(Effective Date) This Privacy Policy is effective from February 15, 2025.
Terms of Service of SK Networks Co., Ltd. Walkerhill Hotel's Homepage.
The purpose of these Terms of Service is to provide for the rights, obligations, and liabilities of the Homepage and users in the use of Internet-related services (hereinafter the "Service") provided on the Homepage (hereinafter "Walkerhill Homepage") run by SK Networks Co., Ltd. Walkerhill.